Just some of the feedback about our service from our customers.
If you would like to add a comment, we’d love to hear from you – just 'Click Here' to contact the team or give us a call on 0845 009 0607
We would like to thank the following customers for kindly giving us permission to use their comments on this page.
Lovely email from a customer – what a great start to the week!
Dearest Nicola and the mumstuff team,
I wanted to send a sincere thank you for the amazing service you have provided.
The website is fun and easy to navigate.
My order was dealt with immediately and communication from you was excellent.
The package arrived two days earlier than expected and was beautifully wrapped.
Once again a huge thank you for being so efficient.
Dear Nicola and team, Just to inform you that i received the items last week and am very happy with them. Will certainly buy again :) thanks a lot for the efficient service :)
very helpful service , great products cant wait to use them
CG, Sutton Coldfield
Dear Mumstuff, The goods arrived before your e-mail thanks. Rachel loved both the presentation and the products – she said “it smelled good enough to eat” So a first class service on all counts.
Dear Mum Stuff!! Thank you so much for your fabulous service & products!! Having placed an order for a heart shaped Mexican bola necklace I then decided I wanted to order a round one as well!! Placing both orders within 24 hours (silly me I know) Instead of receiving 2 separate orders you very kindly put both orders together actually saving me one lot of postage & you phoned me to check this was correct!!! These days this kind of service & thought is very rare & I thank you very much for it!! I did phone to thank you as well but thought it important I drop you a line as well!! Thank you very very much!!
Just wanted to say how thrilled I am with the service, punctuality and products that I ordered from your website. From beginning to end the service has been excellent. Friendly emails keeping me posted throughout. Delivery fast, packaged well and products fab. My daughter will adore the Big Bump Mug and the Sash is well made and gorgeous. Thank you MumStuff I will definitely be back for more!
Dear Mums, Thank you so much! I received my Big Bump mug early on Saturday morning, as arranged, and I could not be more thrilled with the mug itself. It’s just perfect for what I wanted. Keep it up – you’re clearly doing a great job!
Hi, I just wanted to say how impressed I am with your service and despatch. Your prompt response, and subsequent correction, to my error over the postcode I had given you was excellent and the speed of delivery amazing. Thank you, it is a joy to receive such good customer service!
i just wanted to let you know that my daughter recieved the gift i ordered from you and absolutely loves it. It is so nice to know that even though i live in new zealand i am able to choose such a personal, beautiful gift for my pregnant daughter. Thankyou for making her birthday so special and supplying a gift that i could not give her in person but meant so much to me.
TR, New Zealand
Thank you very, very much for such a great service. Shopping with you has been pain free and a delight. I am sure my daughter (the mum to be) will already be aware of your site but if she is not I will certainly suggest she shops with you. regards,
Thanks Niciola, Much appreciated, I recieved it yesterday. It’s first class !!! She will be over the moon. All the best to you and and your colleagues for Christmas and the New Year, will recommend your service to folks in my know. Merry Xmas!
Hi Nicola, Just received this morning, thank you so much, it looks fantastic, Thanks
Very many thanks for such an excellent service – will highly recommend you to others !
Thank you so much for the excellent handling of my queries about the Mexican Bola pendant and speedy delivery of the subsequent order I placed. The Bola was received in record time, is beautifully presented and looks really expensive. I’m ure the recipient will love and treasure it. I think it looks great and even though I’m well past chldbearing years think I may treat myself to one as a fashion accessory and de-stresser.
Good luck with your venture you deserve to prosper.
Hi Nicola & Mumstuff Team, Just wanted to say thank you for the super speed with which you processed my order. I received it today (Saturday) at 9.30AM which is only about 36 hours since placing it! I was worried that I’d left it a bit late to order in time for Mother’s Day, so I’m really pleased that the frames are already here (and look lovely). Fantastic – I’ll definitely be back for more! Thanks to you all.
Hi, I just wanted to say thank you for such a quick delivery! I received notification of my order being despatched yesterday and wasn’t expecting it for a few days! It was a wonderful surprise to receive it this morning – such excellent service. The bag is stylish and big enough for all my ‘stuff’ as well as the baby’s! Many thanks again.
Hi Mumstuff, Just wanted to thank you and your team for te prompt despatch of my order. I received it in the post yesterday and my neice is thrilled with it. I will not hesitate to recommend your company to anyone I know looking for baby gifts etc. Thanks again Regards
Hi just a quick email to thank you for my order which has just arrived. Great service! Kind regards
Hi, Many thanks for your prompt and informed service.
Dear, Madam, I just wanted to let you know that the order arrived today. Thank you very much for your incredibly prompt and efficient service. Kind regards
IF, Bury St. Edmunds
Dear Mumstuff, Wow! The items I ordered for my daughter arrived this morning. Thank you so much for that and for putting both my orders in together AND refunding the extra postage. I will certainly recommend your site to my daughters friends who are pregnant at the moment. Thank you again!! Regards,
Many thanks for such a quick delivery, it all arrived with my sis on Saturday and she is already using the bottom spray which was much needed! Love the site and the products.
Lovely items and so well packaged. Will definately recommend you. I’ll be back buying soon!!
I’d just like to commend you on your fantastically efficient, professional service- more companies should behave like you. You are providing good one to one service that most corporates with huge budgets and team fail to achieve! Well done.
AW, North Somerset
Hello, It arrived this morning! We are absolutely astonished and delighted with our purchase – the best service we ever had! Many thanks indeed – much appreciated. Kind regards.
Excellant service again, thank you very much. Kind regards.
Thank you very much, my order arrived this morning. I am very impressed with the quick service and delivery. The goods look great too – my friend will love them.
Thanks again for the fast service
TS, Co, Antrim.
Excellant service again, thank you very much. Kind regards.
I received my order this morning and I am so pleased with it I’m not sure that I want to give it to my friend!! All the girls gathered round and they loved it too so I’m sure that there are several future customers here!
I just wanted to thankyou for shipping out the lovely babyshower products that I ordered from you so quickly.
Good morning, Many thanks for speedy delivery of my order, which arrived this morning. Items are lovely & will make a great present.
Hi, received the bola today and it is the ideal gift for my friend. Many thanks for the prompt delivery.
Just like to say how impressed I am with your website and service. The gifts I ordered for my daughter arrived within two days of my order.
I just wanted to say how delighted I, and the future Mum-to-be was with the gorgeous handmade card, which arrived very promptly.
I will be ordering many more things from you in the future. You have such a great range of fun and unusual things, as well as things to pamper the mother-to-be.
CJ Bull, Letchworth
I ordered some gifts for a friend yesterday afternoon and they arrived this morning!
Thank you so much for your prompt service. I will definitely recommend your site to my friends. I have also put a link on my website.